Professional Training Course
Eastern International University (EIU)
Instructor: Hai Le
IBF GOLD STANDARD
12 HOURS · 2 DAYS
STRATEGIC · ANALYTICAL · PRACTICAL
Professional Training Course
Eastern International University (EIU)
Trainer: Hai Le
IBF GOLD STANDARD
12 HOURS · 2 DAYS
STRATEGIC · ANALYTICAL · PRACTICAL
Poor demand forecasts lead to excess inventory, stockouts, lost sales, and higher operating costs. This program equips supply chain professionals with the practical tools and internationally recognized methodologies to improve forecast accuracy, align cross-functional planning, and support better business decisions. Built on the Institute of Business Forecasting & Planning (IBF) Body of Knowledge, the program combines proven forecasting techniques with modern AI-enabled planning approaches. This intensive 12-hour program is designed for immediate, practical application.
Proven forecasting methodologies and time series models
Modern machine learning applied to demand planning
Cross-functional alignment and consensus forecasting skills
INSTRUCTOR: HAI LE
Senior Planning Manager, Haleon, MBA | CPIM | CLTD, ASCM Recognized Instructor Lecturer, Eastern International University
Hai Le is an ASCM Recognized Instructor with an MBA from Leipzig University and globally recognized CPIM and CLTD certifications. He has more than nine years of experience leading demand and supply planning initiatives across the FMCG, pharmaceutical, and e-commerce industries.
Throughout his career, Hai has delivered measurable business improvements, including:
This program is designed for professionals working in the following functional areas:
Improve forecast accuracy and apply advanced forecasting and modeling techniques.
Optimize inventory, improve operational efficiency, and protect cash flow.
Align commercial plans through a unified consensus forecast
Strengthen cross-functional collaboration and support better business decisions through integrated planning.
Upon completing this training, learners will be able to:
Evolve from "Demand Sensing" to active Demand Shaping using pricing, promotions, and market levers
Lead the S&OP process to break down silos and achieve a unified Consensus Forecast
Build Time Series models (Moving Averages, Holt-Winters) and Advanced Predictive Models (Regression, ARIMAX)
Calculate WAPE and utilize Forecast Value Added (FVA) — moving beyond flawed standard MAPE metrics
Apply Delphi Method for new products and diagnose cognitive biases like sales sandbagging and the "hockey stick" effect
Career & Business Benefits
This program equips professionals with practical capabilities that strengthen both individual career growth and organizational performance.
Mastering advanced demand planning accelerates career growth, leadership opportunities, and long-term job security. Trained professionals are highly marketable and better positioned for competitive, well-remunerated roles.
Knowledge aligns with the global “gold standard” in Demand Planning, S&OP, and Business Analytics, complementing existing academic qualifications and professional supply chain certifications.
Transform from reactive analysis to strategic decision support by strengthening cross functional collaboration and driving consensus forecasting across Sales, Marketing, Supply Chain, and Finance.
Apply practical forecasting techniques to improve forecast accuracy, optimize inventory, strengthen customer service levels, and support better financial performance.
The Bullwhip Effect, Unconstrained vs. Constrained demand, and forecasting in a VUCA world by introducing the key sources of demand and supply uncertainty, and how they influence planning decisions.
The standard 5-step S&OP process, managing departmental conflicts, and external collaboration
“Garbage In, Garbage Out” rule, outlier cleansing, and techniques for distinguishing genuine demand uncertainty from data anomalies, outliers, and one-off events to improve forecasting reliability.
Naive models, Moving Averages, Simple Exponential Smoothing. and the Holt-Winters Method
How WAPE, Tracking Signals (Bias), Out-of-Sample testing, and mastering Forecast Value Added (FVA) should be interpreted under varying levels of market volatility and uncertainty.
Simple and Multiple Regression, Dummy Variables, and an introduction to ARIMA methodologies
Evolutionary vs. revolutionary products, and position new product forecasting as a high uncertainty planning scenario, with greater emphasis on assumptions, expert judgment, and structured forecasting approaches.
Forecasting Packages vs. Systems, Clustering Algorithms, Classifiers, and evaluating Machine Learning
Storytelling with data, resolving consensus conflicts, and building a collaborative forecasting culture to communicate forecast assumptions, confidence levels, and uncertainty to management to support better business decisions.
Deconstructing industry failures (e.g., the “One Number” myth) and developing a personalized maturity action plan
Learners are evaluated through a blend of interactive and output-based assessments throughout the 12-hour program:
Hands-on exercises: clean a raw historical dataset and build baseline statistical models - Moving Average and Holt-Winters
Navigate a high-stress simulated S&OP meeting - graded on resolving conflicting departmental targets and establishing a logical Consensus Forecast
Capstone output: assess your organization's forecasting maturity and document three concrete, actionable steps to implement immediately upon returning to work
Tuition Fee
Participant:
2.500.000 VND
Early bird (valid till 15 Sep 2026):
2.000.000 VND
Apply globally recognized demand planning practices that deliver immediate value in the workplace.
"Don't just forecast the future. Shape it."
Date
Saturday
26 Sep & 03 Oct 2026
Time
8.30 am - 4.00 pm