Email: doan.dang@eiu.edu.vn
Mr Dang Thai Doan is a lecturer in Business Analytics at the Becamex Business School. He is currently pursuing a Ph.D. in Business Administration and holds a Master’s degree in Management Information Systems from Ho Chi Minh City University of Technology, Vietnam National University – Ho Chi Minh City.
His research interests focus on business data analytics and online consumer behavior analysis. His studies have been published in reputable international journals, including The TQM Journal, Consumer Behavior in Tourism and Hospitality, Journal of Open Innovation: Technology, Market, and Complexity, and Future Business Journal.
In both teaching and research, Mr Dang Thai Doan emphasizes the application of modern data analytics methodologies to foster students’ analytical thinking and data-driven decision-making capabilities in the context of the digital business environment.
- PhD Candidate in Business Administration, Ho Chi Minh City University of Technology, Vietnam
- Master of Science in Management Information System, Ho Chi Minh City University of Technology, Vietnam
- Bachelor in Information Technology, Binh Duong University
- Business Analytics
Dang, T. D., Tran, T. T., & Nguyen, M. T. (10/2025). Customer co-creation practices for service ecosystem multi-level well-being: evidence from e-commerce platforms in Vietnam. The TQM Journal, 1-20. Emerald. ISSN: 1754-2731. https://doi.org/10.1108/TQM-11-2024-0430.
Dang, T. D., & Nguyen, M. T. (10/2025). AI-driven analysis of tourist value co-creation practices in green tourism ecosystems: a case study of Mekong Delta tours. Consumer Behavior in Tourism and Hospitality, 1-17. Emerald. ISSN: 2752-6666. https://doi.org/10.1108/CBTH-08-2024-0276.
Tuan, N. M., & Doan, D. T. (03/2025). Customer value co-creation practices for community well-being in e-commerce platform: An information-based perspective. Journal of Open Innovation: Technology, Market, and Complexity, 11(1), 100488. Elsevier. ISSN: 2199-8531. https://doi.org/10.1016/j.joitmc.2025.100488.
Dang-Thai, D., & Nguyen-Manh, T. (09/2025). Customer Value Co-Creation Practices in E-Retailing Platform: A Microfoundational Approach. International Journal of E-Business Research (IJEBR), 21(1), 1-21. IGI Global. ISSN: 1548-1131. https://doi.org/10.4018/IJEBR.389201.
Dang, T. D., & Nguyen, M. T. (03/2025). Unpacking customer feedback and brand equity dynamics in the hospitality industry through machine learning techniques. International Journal of Computational Economics and Econometrics, 15(1-2), 78-93. Inderscience. ISSN: 1757-1170. https://doi.org/10.1504/IJCEE.2025.145014.
Dang, T. D., Nguyen, M. T., & Nguyen, G. D. (09/2024). Sentiment analysis and topic modelling on user-generated content in hospitality: a case study on customer perceptions in Ho Chi Minh City, Vietnam. Journal for International Business and Entrepreneurship Development, 16(2), 165-183. Inderscience. ISSN: 1549-9324 https://doi.org/10.1504/JIBED.2024.141309.
Dang, T. D., & Nguyen, M. T. (11/2023). Systematic review and research agenda for the tourism and hospitality sector: co-creation of customer value in the digital age. Future Business Journal, 9(1), 94. Springer. ISSN: 2314-7202. https://doi.org/10.1186/s43093-023-00274-5.
